Leadership and Management in Action

Posted on: May 19th, 2010 by Tighe

A three-day interactive workshop for law enforcement supervisors.

What you will learn.

  • Active listening skills to improve communication, productivity and morale
  • Different Leadership styles
  • Power Feedback. How to reinforce positive behaviors and give effective feedback for improvement
  • How to deal with generational conflict and better understand the ‘x’ and y’ generation
  • Differentiating between Authority, Responsibility, and Accountability
  • Power delegation skills for more effective leadership and time management
  • How to assess and leverage the individual strengths and weaknesses of your team
  • Working within a simple budget
  • Assessing short term vs. long term planning

Power Communication

Posted on: May 19th, 2010 by Tighe

What you will learn.

  • How to break down the barriers that prevent effective communication
  • Decoding body language
  • The ‘three voices’
  • Active listening skills
  • Debate mode vs. Dialogue
  • Using active listening skills to improve communication, productivity and morale
  • Power Feedback. How to reinforce positive behaviors and give effective feedback for improvement to your co-workers

Call IPI today at 707-490-4474.